Privacy Policy

Kahua AI LLC


Effective Date: January 1st, 2025


IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Kahua AI LLC ("we," "us," or "our") does not share customer opt-in information—including phone numbers and consent records—with affiliates or third parties for marketing, promotional, or any other purposes unrelated to our direct services. All text messaging originator opt-in data is kept strictly confidential.


1. Information We Collect

Personal Information

Name, email address, phone number, physical address

Payment information (for purchases or quotes)

Opt-in records and timestamps (SMS, email, etc.)

Non-Personal Information

IP address, browser type, device details

Website usage and analytics

Cookies and tracking technologies

Customer Communication

Inquiry and service request records

Appointment details and preferences

Service history and feedback


2. How We Use Your Information

To provide and improve our services

To process transactions and payments

To communicate regarding inquiries, appointments, and promotions

To enhance website functionality and user experience

For security and fraud prevention

To maintain records of communication preferences and consent


3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting in to our SMS services, you agree to receive texts related to:

Appointment reminders

Customer support

Important updates

Opt-In & Consent

Messages are sent only if you have explicitly opted in

Timestamped opt-in records are maintained

We comply with the Telephone Consumer Protection Act (TCPA)

Opt-Out Instructions

Reply “STOP” to cancel at any time

You’ll receive a final confirmation message

No further messages will be sent unless you re-opt in

Opt-out requests are processed within 24 hours

Message Frequency & Content

Frequency varies depending on your interactions

Messages are service-related only

Promotional content requires separate explicit consent

Help & Support

Reply “HELP” for assistance

Contact us at: [email protected]

Support available during business hours

Carrier Information

Standard message/data rates may apply

Carriers are not liable for delayed/undelivered messages

Supported: AT&T, Verizon, T-Mobile, Sprint, most regional carriers

SMS Data Protection Statement

No mobile info is shared for marketing/promotional purposes

Subcontractors (e.g., customer service) may access info solely for service purposes

Text messaging opt-in data and consent will not be shared with third parties


4. Information Sharing & Disclosure

We do NOT sell, rent, or trade personal data. We may share with:

Service Providers

Vendors assisting in operations (e.g., payment processors, scheduling tools)

SMS providers for delivering messages (only what’s needed for functionality)

All vendors are required to maintain confidentiality

Legal Compliance

As required by law, court orders, or legal processes

To protect our legal rights

Business Transfers

In events like mergers, acquisitions, or asset sales

Your data remains protected under this policy

Note: Text messaging opt-in data and consent are excluded from all sharing categories except for SMS aggregators/providers necessary to deliver messages.


5. Data Security

We maintain strong security practices:

Encryption of data in transit and at rest

Secure access controls and authentication

Regular security audits and system updates

Employee training on privacy and data handling

Breach notification protocols as required by law

Backup and disaster recovery plans

Note: No system is 100% secure, but we follow industry standards to protect your data.


6. Cookies & Tracking Technologies

We use cookies to:

Analyze site traffic

Save user preferences

Improve website performance

Measure service effectiveness

You can manage cookies via your browser. Disabling them may affect site functionality.


7. Your Rights & Choices

You have the right to:

Access, update, or delete your data

Opt-out of marketing emails (via "unsubscribe" link)

Opt-out of SMS by replying “STOP”

Request details about data processing

Withdraw consent at any time

File a complaint with a data protection authority

To exercise your rights, contact us using the information in Section 10.


8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy policies. This Privacy Policy applies only to data collected by Kahua AI LLC.


9. Changes to This Privacy Policy

We may update this policy periodically. The most current version will be posted on our website with the new Effective Date. For major changes, we’ll notify you via email or website notification.


10. Contact Us

If you have any questions or concerns regarding this Privacy Policy:

Kahua AI LLC
📞 Phone: (808) 201-9698
📧 Email: [email protected]
🌐 Website: www.kahua-ai.com


By using our website and services, you consent to this Privacy Policy.

Get in Touch

If you have any questions or need to reschedule, please reach out to us.

© 2025 Kahua AI LLC. All rights reserved.